Loewe Puzzle Medium Bag

A: You can email us at info@dapper-co.com where our customer service team will be happy to help you with whatever you need!

A: Yes

A: We ship from China.

A: As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

A: We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

A: All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

A: The delivery takes 5-13 working days

A: If you don’t receive your order within 30 days after shipping, you are eligible for a full refund.

A: The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.